Platform Keynote: Build and Govern Agentforce and AI Apps

Notes:

        
- It's amazing to look back at how our platform and really the entire industry has changed over the last 25 years. What we build and how we build it, uh, is changing dramatically in this world of AI. And we couldn't do it without you.

- Ryan: This is the beginning of one of our agents, one that is autonomous. It works around the clock and it can take action on behalf of our users. We want to give these agents, the agency to act on the company's behalf. How are we going to get to the next level? Ryan.

- You can start with out of the box topics from the asset library. These are topics for verticalized use cases. What happens if customers are requesting things that the agent was not designed to do? Or even worse, if someone has a malicious intent? This is baked in with guardrails from the ground up.

- Corel studio shows how to turn background checks into conversational experiences. Agents can be headlessly triggered by data changes. It is as easy as creating a custom agent action, right?

- Great AI apps require a lot of data, but as data grows, so does risk. Today we're going to talk about how you can play both offense and defense and govern and secure all of your data.

- I want to get you all started building agents, not just sales agents or service agents. You should also check out the agent forest launchpad where you can build your own agent. Tomorrow at 09:00 a. m. we have the admin keynote. At 02:30 p. m., the developer keynote.