Q: How private is Alice?

Very. We don’t: Ask for your name, phone, or real email; Track your location; Use cookies or social media trackers; Sell your data; We do: Encrypt all data in transit and at rest; Perform true hard-deletion (your files are permanently erased when deleted); Let you set auto-deletion (1, 7, or 30 days); Keep all content private by default (only you and chosen recipients can access)

Question 1

What is Alice?

Accepted Answer

Alice is a highly private and secure recording and transcription app built for professionals who handle confidential interviews, sensitive conversations, or critical notes. With a privacy-first design, Alice records and automatically transcribes your conversations while keeping your data under your control.

Key benefits:

Record and transcribe interviews with complete privacy (no real name required)
Files delivered instantly via secure email and available in the app
Discreet recording with gesture controls
Mark key moments with bookmarks for fast reference
Accurate transcripts ready for your workflow
Automatic file deletion options for confidentiality

Question 2

How do I start using Alice?

Accepted Answer

You get 60 free minutes when you sign up. Choose how you want to use Alice: iOS App (best for mobile & in-person interviews): Download from the App Store, sign up with any email, and start recording. Control with simple swipes and add bookmarks during your interviews.; Web Application (aliceapp.ai): Record from your browser or upload existing files for transcription. Great for managing multiple files and accessing your complete history.

Question 3

Do I need an account?

Accepted Answer

Yes, just an email address. It can be temporary or disposable. We don’t require verification or personal details.

Question 4

How do I record an interview?

Accepted Answer

On iPhone: Tap record, add an optional title, swipe down to pause, swipe up to resume, double-tap to add a bookmark, swipe right to finish.; On Web: Click “Record” in your browser, allow microphone access, and use on-screen controls.

Question 5

Can I upload existing recordings?

Accepted Answer

Yes. Alice supports both audio and video files across dozens of formats including MP3, WAV, AAC, M4A, MP4, MOV, and many more.

Question 6

What about multiple speakers?

Accepted Answer

Alice supports: Single-speaker recordings; Multi-person interviews; Dual-channel recordings (each speaker on their own channel); Group conversations

Question 7

Can I edit my transcripts?

Accepted Answer

Yes. You can download them in DOCX, TXT, RTF, or PDF. A built-in web editor with speaker labeling is coming soon.

Question 8

What languages does Alice support?

Accepted Answer

Alice can transcribe over 100 languages and dialects, including English (all variants), Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean, Hindi, Arabic, Turkish, Vietnamese, and many more.

Question 9

How private is Alice?

Accepted Answer

Very. We don’t:

Ask for your name, phone, or real email
Track your location
Use cookies or social media trackers
Sell your data

We do:

Encrypt all data in transit and at rest
Perform true hard-deletion (your files are permanently erased when deleted)
Let you set auto-deletion (1, 7, or 30 days)
Keep all content private by default (only you and chosen recipients can access)

Question 10

Can Alice staff access my recordings?

Accepted Answer

Only if you request help and only after CEO approval. Access is logged and tightly controlled. A fully encrypted option (where even Alice cannot access your files) is coming soon.

Question 11

What if law enforcement requests my data?

Accepted Answer

We never share data unless legally compelled by a valid court order. Even then, we only share the minimum required after verifying account ownership. Deleted files are unrecoverable.

Question 12

Does Alice use my recordings to train AI?

Accepted Answer

No. Your recordings and transcripts are never used for AI training. You retain full ownership and intellectual property rights.

Question 13

How much does Alice cost?

Accepted Answer

60 free minutes when you start; After that, 3–8¢ per minute (depending on package); Pay-as-you-go — no subscriptions, no hidden fees; Minutes never expire; Bulk/team packages available

Question 14

Can I expense Alice?

Accepted Answer

Yes, you’ll receive receipts for every purchase.

Question 15

Can I share minutes with my team?

Accepted Answer

Yes. You can buy minutes in bulk and share them with others from your Alice account settings. Each person’s content remains private.

Question 16

Do you offer enterprise solutions?

Accepted Answer

Yes. Contact us at alice@aliceapp.ai for high-volume or custom plans.

Question 17

What happens if my phone dies or loses connection?

Accepted Answer

No problem. Alice saves everything locally on your iPhone and syncs once reconnected. You can also export recordings manually if needed.

Question 18

What audio quality can I expect?

Accepted Answer

Clear enough for podcast or broadcast use; Background noise reduction; Optimized file sizes for easy sharing

Question 19

What if I forget to request transcription?

Accepted Answer

By default, transcription is ON. If you disable it, you currently need to re-upload to generate a transcript. Retroactive transcription is coming soon.

Question 20

How do I share transcripts?

Accepted Answer

Automatically email CCs; Generate secure links via the web app; Coming soon: direct in-app team sharing

Question 21

Can I transfer my account?

Accepted Answer

Of course! Email our support agent at alice@aliceapp.ai and we'd be happy to help you!

Question 22

Can I gift Alice to someone?

Accepted Answer

Yes. Many people gift Alice to journalists, researchers, or students.

Question 23

Can I pay for my team?

Accepted Answer

Yes. You can bulk purchase minutes and allocate them to others.

Question 24

How do I get help?

Accepted Answer

Email us anytime at alice@aliceapp.ai.

Frequently Asked Questions

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