Mission

Speech Intelligence For A Privacy First World

We’re on a journey to build the most trusted, efficient, and beloved speech AI company.

Vision

• Create a category-defining speech AI company
• Serve the most important professions
• Unlock human potential with powerful new tools
• Do this globally

Values

1. Be worthy of trust

Commit to the highest standards of integrity in every action. Protect privacy, be reliable, talk frankly: no corporate-speak.

2. Customer empathy is core

A customer’s pain is our pain. Your problem is our problem. We are here to invent on your behalf. It’s how Alice started, and continues to be how we operate.

3. Privacy is a human right

We approach every action with the customer’s privacy and confidentiality in mind. Nothing is above this — not revenue, not profits, not our convenience.

4. Speed over everything else

We approach things with an element of urgency. You, our customer, should be able to move on quickly from whatever you are attempting to achieve and get back to what else is important in your life. Responding to customers, product development, the design of workflows - everything should factor in speed & performance. Quick decisions. Lightning fast websites and apps.

5. Care about accessibility

We acknowledge there are all kinds of humans, and different things are important to different people. We care about the differently-abled. It’s not an afterthought, and we don’t work on it to pass an arbitrary certification.

6. Think long-term

We enjoy long-term relationships with our customers, team members, and partners. We love the independence which comes from building a strong, profitable business. We’re not chasing a quick exit. We’re building for years to come. No shortcuts, no tricks.

7. When others zig, we zag

If we just did what everyone else was doing, we will be in the race to the bottom, the lowest common denominator. If we do what appears logical and safe, we will become average: the only thing we fear. We think differently, we think way ahead, we take risks, to invent a future most can barely imagine.

8. Technology exists to serve humanity

We harness technology to solve real problems, avoiding the allure of fleeting trends. We prioritize usability over novelty, and take pride in being pragmatic. By balancing cutting-edge advancements with reliable, proven solutions, we ensure optimal performance and predictable maintenance.

9. In team we trust

We remember we spend a big part of our life with who we work with. We respect that working together is a choice, not an obligation. We trust one another. We assume positive intent. When one of us is facing a problem, it’s everyone’s problem. We approach every situation with an open mind and an open heart. We listen, understand, and support.