Go Beyond the Hype: See Agentforce Sales Agents in Action

Notes:

        
- Today we're going to go beyond the hype and see agents in action. I ask that you make your purchasing decisions off of products and services that are readily available today. I truly believe that it is your feedback and your input that shapes our products and makes the company that we have today.

- Agent force SDR partnered with the human sellers. The idea is that agent force can automate many of those top of funnel activities. There are four steps for activation. You'll learn a lot about how agent force works from how it's configured.

- The more knowledge you arm the agent with, the better it's going to be at handling conversations. Give the agent pricing deck or pricing PDF, as well as some case studies. It could be as much or as little as you want to.

-  AI agents augment the work of the humans, work with them, and maintain the trust of the prospects. When Simon selects a date and a time, the agent books the meeting. Behind the scenes, Heather gets a notification that says a new meeting has been scheduled.

- An agent can multitask and an agent can work across multiple channels simultaneously. We saw how the agent worked inside of email, inside of SMS, and inside of WhatsApp. It has some flexibility that human sellers might not have that can augment the efforts of the sales team.

- Sales coach is actively listening to my conversation with my customer. Our agents are effective because they are supported by the world's number one sales platform. Please attend the sales cloud keynote tomorrow at 01:00 p. m. to hear all of our latest innovations. And quickly, we are giving out zig plushies.