Main Keynote Recap Humans with Agents = Customer Success
Words: | 5,696 |
Duration: | 00:31:16 |
Recorded On: |
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Uploaded On: | about 2 months ago [Tue, 17 Sep 2024 19:21 UTC] |
Transcribed On: | about 2 months ago [Tue, 17 Sep 2024 19:25 UTC] |
At: |
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Using: | uploaded [Main Keynote Recap Humans with Agents = Customer Success.mp4] |
Language: | English (US) |
Channels: | 2 |
Sample Rate: | 44100 Hz |
Shareable Link: | |
Speakers: | A - 16.91% B - 6.43% C - 7.36% D - 10.09% E - 7.85% F - 22.81% G - 11.46% H - 5.99% I - 11.11% |
Notes:
- Agent Force is the world's first platform for building and customizing autonomous agents. It will augment the skills of every employee, make teams more productive, and deliver higher margins. Humans with agents drive customer success together.
- Next up, the slack keynote, the future of human centric agent powered work. Tomorrow we continue the journey into the product and industry showcases. Tomorrow night is Dreamfest, a benefit for UCSF Benioff Children's Hospital featuring pink and imagined dragons.
- Ian Khan, partners Salesforce practice leader at PwC, talks about the partnership. He says the partnership with Salesforce unlocks new possibilities in the work we're doing with our clients. Also looking at how to reinvent core aspects of our own business using AIH.
- PwC has rolled out Genai across the entire firm. What has your messaging been as you have that communication with those clients? I think we got to be a little bit more bold, right? It's almost disrupt or be disrupted. We don't take the deployment of powerful technology like AI lightly.
- Agents and AI are going to play a huge role in helping us to solve problems. What we're doing is we're going to allow our clients to innovate faster. Most successful companies understand the power of ecosystems. I think you're crazy if you don't take advantage of these innovations.
- Slack is about getting work done. You can build apps with workflows, with channels, with canvases, with lists, to do project management. It's what we've done for 25 years. We're doing it in Slack now.