Dreamforce Live: Build Your Agentforce

Notes:

        
- Digital agents are shaping the future of sales and service. We just heard more about Salesforce's newest tool, service agents. Humans and agents driving customer service together. Up.

- Deloitte has a 20 year partnership with Salesforce. We are laser focused on the traditional CRM platform. And we're looking to more of the AI around tableau pulse and activating data cloud.

- Katrina: Our experience with Salesforce has been absolutely amazing. It's steep, deep in collaboration and innovation. I love our partnership with Deloitte. This is my 12th dream Force. Every time it has been a joy.

- Mehmet Arun: What is your advice for other companies looking to employ Salesforce? Kirsten: There's just a tremendous amount of data that needs to be organized in a thoughtful way. Katrina: Take a human lens when assessing how you integrate to salesforce.

- Mehta: Salesforce's biggest differentiation is across the platform. Data can come from anywhere and I think Salesforce has truly understood m what matters, and data matters at the end of it to drive business outcomes. Think of AI as a technology but as a business outcome enabler.

- Sales cloud can automate tasks for sales teams so they can focus on the things that really, really matter. Only works if there's trust. Let's hear from Deloitte about how Salesforce helps them and their customers.