Change How Your Business Works with Slack’s Latest Updates

Notes:

        
- First thing day one, we're excited to talk about Slack's latest innovations. General, uh, gist is we'll talk about roadmap. Don't make your purchasing decisions based on roadmap. Put on things that are currently available.

-  Slack is an acronym for searchable log of all conversations and knowledge. We're bringing native AI functionality into Slack to make it easier to work with corporate knowledge. Secondly, we're looking at how we bring third party agents into Slack. And the third is agent force, which you'll hear a lot about at Dreamforce this year.

-  Slack rolled out slack AI in February of this year, for Valentine's Day. Since then, we have summarized, I believe, over 600 million messages, threads, conversations. Massive time saver since February. What's new to slack AI?

- Now we've got a new dedicated spot in the right hand panel of the UI that allows you to bring in your favorite AI tools. We've also simplified sponsored connections. Some really exciting things coming out for Slack Connect later this year and early next.

- We're expanding the usability of slack specifically targeted towards frontline users. Frontline workers are often the experience your customers get of your organization. We want to make sure that we provide them a streamlined experience.

-  AI, slack, AI agent, all of that embedded in slack, it can also pull results from your uh, Salesforce channels. That is a way to ask your CRM to do work for you while you're looking at the data and collaborating with your team. It's all one perfect virtuous cycle of information and collaboration.