How Salesforce Builds a Connected Manufacturing Industry


Words: 3,136
Duration: 00:16:48
Recorded On:
Uploaded On: about 2 months ago [Thu, 19 Sep 2024 17:08 UTC]
Transcribed On: about 2 months ago [Thu, 19 Sep 2024 17:11 UTC]
At:
Using: uploaded [How Salesforce Builds a Connected Manufacturing Industry.mp4]
Language: English (US)
Channels: 2
Sample Rate: 44100 Hz
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Speakers: A - 31.15% B - 9.95% C - 19.42% D - 7.33% E - 13.9% F - 18.24%

Notes:
        

- 72% of service and support teams in the manufacturing industry say that inefficient processes are a challenge. Salesforce is here to help with the latest manufacturing cloud innovations. Here to tell us more are Erin Kelly and Dan Melsheimer.
- Sign up for Salesforce's upcoming manufacturing Trends report. Get a preview of what's trending in manufacturing. Hear from product marketing director Cynthia Turner.
- Salesforce is releasing its latest manufacturing trends report. Here's a preview of three big manufacturing trends that will impact your business heading into 2025. Number one, manufacturers must transform to keep pace. Number three, larger focus on service and aftermarket operations.
- Kelly Rallier, senior director of solution engineering at Salesforce, and Sarah Voss, senior it manager of global CRM, um, innovation at Komatsu. Delivering hyper personalized solutions I think is really important.
- Komatsu is one of the largest manufacturers of heavy machinery equipment. Right now we're on a journey to manufacturing cloud. We're looking to standardize everything, take advantage of the industry best practices. Is there advice that you can give to other customers on a similar journey of that transformation?
- The most important part that we're looking into is to try and centralize it, right. Get all the data in that one area so that we are able to work on it. Making those decisions on that data, really understanding how end to end you're performing is really, really critical.