Retail: Grow Revenue and Relationships with Data and AI


Words: 8,472
Duration: 00:49:09
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Uploaded On: about 2 months ago [Thu, 19 Sep 2024 00:20 UTC]
Transcribed On: about 2 months ago [Thu, 19 Sep 2024 00:24 UTC]
At:
Using: uploaded [Retail Grow Revenue and Relationships with Data and AI.mp4]
Language: English (US)
Channels: 2
Sample Rate: 44100 Hz
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Speakers: A - 20.69% B - 0.98% C - 8.79% D - 25.8% E - 11.91% F - 18.56% G - 13.27%

Notes:
        

- Saks CTO Mike hite will join us on stage in a little bit to talk about how they're partnering with Salesforce to redefine the luxury retail. We have some really incredible game changing announcements for you all, and we can't wait to spend the next 50 minutes with you.
- With retail cloud and modern pos, we are finally giving retailers the tools that they need to seamlessly connect your stores, your loyalty, your digital commerce, your service. And to talk about what that means in the retail context, please welcome to the stage my colleague, Celeste Richardson.
- Connected data powers agent force. Without the foundation of connected data, our customer journeys will still look like this. With data cloud and agent force, we can streamline this journey. We can help to unlock growth.
- Colin Kimble is a distinguished solution engineer here at Salesforce for retail. Today he will show you how Saks together with Salesforce is transforming the customer luxury experience. But then we're going to switch tracks and show how every retailer can achieve this level of one to one personalization at every single moment.
- Rachel is a current Saks customer. Her story with Saks starts today with her receiving a targeted campaign. It's augmented with AI agents. It creates an entirely personal shopping, commerce experience for her. All done on the Salesforce platform.
- If you're interested in learning more about retail cloud, here is your QR code to take you to learn more. Thank you all so much for being here. Enjoy the rest of Dreamforce.