Dreamforce Today: It’s Day 3 — Get Ready to Learn

Notes:

        
- Today, the learning continues how humans with agents drive customer success. Together you can build your own agents with Salesforce's new agentforce platform. Create, test and scale custom agents using our unique low code tools. The future of AI agent and app dev is in your hands.

- How does the human AI symbiosis across service channels drive customer satisfaction and operational efficiency? What AI lets you do is be present across channels and provide the same kind of intel across channels. I'm super excited with how we can do this for all of our clients.

- How can a cross functional approach that engages sales it and finance increased growth and efficiency? Complex steel pricing is a big deal, right? Especially when customers are moving from subscription model to consumption economies. AI can shine in bringing those nascent pieces together.

- Deepa Iyer: How can contextual personalization at scale help companies meet customer demand? She says without personalization, any communication with the customer is spam today. "It really empowers our sales and marketing agents to be hyper relevant to our customers"

- Harnessing AI's power can usher in a golden age. It can free us, fuel our creativity. Improve our lives, and bestow upon us the capability to surmount the monumental challenges ahead. What do you think AI can switch on for you? M?

- 72% of service and support teams in the Fins in the financial services industry cite the ineffective or inefficient processes as a challenge. What does Salesforce try to do most of all, eliminate those operational challenges? Customer 360. Now it is time to see the Finns keynote.