Dreamforce '24

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Dreamforce Day 1 Album - Tue Sep 17 2024

1 Main Keynote: Dreamforce 2024

With: Marc Benioff & Guests. Join Marc Benioff and guests to discover how every business can become an AI enterprise.

2 Main Keynote Recap: Humans with Agents = Customer Success

Humans + Agents = Customer Success. Breakdown the keynote: Learn how the latest innovations drive customer success. Hear from experts, leaders, customers, and much more.

3 Slack Keynote: Future of Human-Centric, Agent-Powered Work

With: Denise Dresser. AI is fundamentally changing how we work. Use the combined power of people, data, apps, AI, and agents in Slack to transform productivity.

4 Disagree Better: Overcoming Political Polarization

Governor Spencer Cox and Stanford's Robb Willer discuss promoting empathic and productive discourse, crucial during global election cycles.

5 Dreamforce Today: Meet Agentforce

Hear how customers put Salesforce innovations to work and explore the latest announcements to help serve your customers in a whole new way.

6 The Future of Agent-Powered Work in Slack

Slack's innovations in agents, automation, and Salesforce integrations revolutionize how work gets done.

7 Elevate Every Education Journey with AI + Data + Action

Discover how to unify data, gain powerful insights, and increase productivity all on the #1 AI CRM for education.

8 Change How Your Business Works with Slack’s Latest Updates

See the vision for Slack and Salesforce come to life with new product innovations like Slack AI and Einstein Copilot.

9 Kate Hudson: Brand Building in an Ever-Evolving Career

From the big screen to the boardroom, Kate Hudson has built her multimillion-dollar brand and pursued new career ventures.

10 Top Education Insights from Dreamforce 2024

Join an education-focused broadcast, exploring inspiring stories and AI use cases throughout the learner lifecycle.

11 Keynote: Your Prescription for Healthier Connections with AI

Learn how connected data and AI-powered solutions improve interactions with patients, members, and partners.

12 Consumer Goods Keynote: Profitable Growth with #1 AI CRM

AI + Data are transforming consumer goods. See how CG companies partner with Salesforce to achieve profitable growth.

13 Deliver Patient Access Smarter and Faster with AI

Discover how healthcare contact centers are evolving. Uncover strategies used by industry leaders to promote patient satisfaction.

14 Consumer Goods Innovations: AI-Powered Planning & Execution

Learn about the latest Salesforce Consumer Goods innovations from industry experts.

15 Data Cloud Keynote: Deliver Customer Success Through Data

Data-driven teams create lasting customer connections. Discover how to unify and activate your data to power AI across your enterprise with Data Cloud.

16 Transforming Healthcare and Life Sciences with Data and AI

Watch how industry leaders are creating personalized experiences using AI, data, and automation to deliver care, therapies, and devices faster.

17 TIME100 Talks: Distributing the Power of AI

Join Amba Kak as she shares her vision for how emerging technologies can create a more just and equitable society.

18 Get Behind the Wheel with Formula 1° and Data Cloud

Break down how Formula 1 creates world-class, personalized fan experiences with Data Cloud.

19 Trailblazing the Future of AI, Marc Benioff and Jensen Huang

Marc Benioff connects with Jensen Huang for an AI discussion on building the future with AI agents.

20 Dreamforce Live: The Path to Customer Success

Deep dive into innovations that drive customer success, featuring stories, experts, and more.

21 Innovating at the Frontier of AI: Building for Tomorrow

Experts discuss challenges and opportunities for integrating AI into products. Gain insights on trends and strategies.

22 Dreamforce Tonight: Recap and Highlights from Day 1

Catch up on the news, fun, and excitement from Day 1, recapping major announcements.

23 AI & Ethics: Art, Creativity, Tech

Join YOSHIKI and the Chief Ethical & Humane Use Office to discuss AI's transformative impact on art, ethics, and creativity.

24 Redefining Marketing, Design, and Art with AI

Cristóbal Valenzuela explores how "generative" AI is reshaping creative workflows and artistic expression.

25 California Dreaming: Governor Newsom and Marc Benioff

Marc Benioff in conversation with Governor Gavin Newsom discussing California's leadership on AI and climate policy.

Dreamforce Day 2 Album - Wed Sep 18 2024

1 Dreamforce Today: Welcome to Day 2

Continue your Dreamforce learning journey, previewing AI innovations to drive your business forward.

2 Agentforce Keynote: Build the Future with AI Agents

See how Agentforce Agents are empowering employees and driving customer success, with the latest announcements.

3 Career, Motivation, and Representation with Dev Patel

With: Dev Patel. Dev Patel shares insights on balancing ambition, typecasting, representation, and creativity.

4 Tech and Media Keynote: Drive Revenue and Efficiency with AI

Learn how technology and media companies unlock data to boost growth, deliver personalized experiences, and increase productivity.

5 Meet Agentforce: Humans + AI + Data + Action

Discover how Agentforce combines humans with AI agents to drive customer success using low-code tools.

6 Marketing Beyond Acquisition: Retention and Adoption in Tech

Learn how NVIDIA drives retention and adoption across the customer lifecycle.

7 What's New In Prompt Builder

Learn about the latest enhancements and innovations to Prompt Builder, including advanced analytics, language support, and more.

8 The Latest in Data and AI in Tech and Media & Entertainment

Watch how industry-specific innovations in tech and media use AI to drive efficiency and customer experiences.

9 Dreamforce Live: Get the Latest on Agentforce

Recap the big announcements and learn how Agentforce works to drive customer success.

10 Keynote: Humans with AI Agents Deliver Effortless Service

Collaborate with your new AI agent from first contact to final resolution on any channel. Explore innovations in self-service and contact center solutions.

11 Nonprofit: Amplify Your Work and Mission with AI

Discover AI tools and strategies that can help nonprofits today and in the future. Learn what tools are available and what is coming soon.

12 Agentforce Service Agent: What Is It and How Does It Work?

Say hello to Agentforce Service Agent, an autonomous AI agent for customer support, and learn how it uses data to deliver trusted responses.

13 Post-Keynote Recap for Nonprofits: Data Strategy and AI

Join Salesforce and National Trust to discuss how a strong data strategy is key for personalized stakeholder experiences. Learn how AI can set up your data strategy.

14 Dreamforce Today: Make AI Work for Every Enterprise

Agentforce. Humans with Agents drive customer success together. Learn how.

15 Discover Service Cloud at Dreamforce

Hear the latest Salesforce innovations and discover how service leaders create effortless service from first contact to final delivery on any channel.

16 Keynote: Experience the New Tableau

Drive action with AI-powered data and analytics in the flow of work.

17 Dreamforce Live: Build Your Agentforce

Explore the latest innovations to connect with your customers in a whole new way. Hear from customers, experts, and Trailblazers.

18 Sales Cloud Keynote: Accelerate Growth, Pipeline to Paycheck

Learn how sales teams with AI agents drive customer success. Meet Agentforce for sales – your autonomous AI.

19 All Things Tableau at Dreamforce

Hear about Tableau's latest innovations and highlights from Dreamforce 2024.

20 Dreamforce: How to Fuel Sales Growth in the Age of AI

Learn how AI can power revenue growth from pipeline to paycheck, with content from Sales Cloud.

21 TIME100 Talks: The Future of Enterprise AI

Discuss the ethics and role of AI in enterprise and startup business with Parker Harris and Daniela Amodei.

22 Go Beyond the Hype: See Agentforce Sales Agents in Action

Learn how Einstein Sales Agents can accelerate tasks like nurturing pipeline and coaching reps.

23 MuleSoft Keynote: Build a Foundation for Autonomous AI

Hear from Dior, Aston Martin, NVIDIA, and Salesforce CIO Juan Perez on laying the groundwork for AI.

24 FedEx: Innovating with Data and AI to Deliver What's Next

Learn how FedEx digitizes delivery with a data and AI strategy focused on optimization and outstanding customer experiences.

25 Dreamforce Live: Humans with Agents Drive Customer Success

Explore how humans with Agents drive customer success together and connect with customers in a whole new way.

26 AI & Cybersecurity: Sec. Alejandro Mayorkas and Marc Benioff

U.S. DHS Secretary Alejandro Mayorkas joins Marc Benioff to discuss cybersecurity, cutting-edge threats, and bold strategies.

27 MuleSoft: The Key to Connect and Automate CRM + AI + Data

See why leaders across industries use MuleSoft for faster integrations, easier automation, and improved connectivity.

28 Dreamforce Live: Catch Up on Customer Success

Learn how Einstein 1 and humans with Agents drive customer success, featuring insights from customers and experts.

29 Platform Keynote: Build and Govern Agentforce and AI Apps

Learn how to use AI and low-code innovations to build and secure Agentforce and AI apps, fast.

30 TIME100 Talks: Harnessing AI for Humanity’s Benefit

Discuss how AI can accelerate UN's Sustainable Development Goals with TIME Editor and Amandeep Gill.

31 Retail: Grow Revenue and Relationships with Data and AI

Explore the impact of generative AI on shopping, retail, marketing, commerce, service, and stores.

32 Platform Keynote Recap: Build and Govern Agentforce and Apps

Recap highlights from the Salesforce Platform keynote, focusing on IT leaders building custom AI apps.

33 A Conversation with Lisa Su and Marc Benioff

Lisa Su and Marc Benioff discuss the AI revolution and delivering products for innovation ecosystems.

34 Holiday Predictions

Gain insights into holiday shopping behaviors and emerging trends for holiday planning.

35 The Dawn of Intelligent Media with will.i.am

will.i.am and others explore the future of media with AI and web3, enhancing engagement and community.

36 Dreamforce Today: Make Agents for Every Enterprise

Chart your journey with the latest news, innovations, and customer success stories.

37 A Conversation with Marcus Lemonis, will.i.am & Marc Benioff

Marc Benioff, Marcus Lemonis, and will.i.am discuss the future of business, AI, and technology.

38 Leading with Purpose, Building for Legacy

Hear from Matthew McConaughey, Jane Goodall, and Sadhguru on building purpose-driven businesses.

39 A Greener Future: EPA's Michael Regan & Marc Benioff

Join EPA Administrator Michael Regan and Marc Benioff to discuss the programs being deployed for a greener future.

40 TIME100 Talks: AI and a More Equitable Society

Panelists discuss the ethical, social, and environmental implications of AI and how we can create a more equitable future.

Dreamforce Day 3 Album - Thu Sep 19 2024

1 Dreamforce Today: It’s Day 3 — Get Ready to Learn

Tune in for the latest AI innovations to drive customer success. Learn what’s coming today at Dreamforce.

2 Agentforce: Transform Financial Services with Humans and AI

Learn how Agentforce for Financial Services can deliver better service outcomes for your clients, members, and policyholders while growing your revenue.

3 Manufacturing Keynote: Building a Connected Industry 5.0

Join industry trailblazers as they discuss the future of manufacturing with Salesforce’s data and AI-powered innovations.

4 Unlock Data and AI for Financial Services Across the Globe

Hear from executives at global financial services firms on how they grow revenue with data and trusted AI to create lifetime customer loyalty with Salesforce.

5 How Salesforce Builds a Connected Manufacturing Industry

Watch how manufacturing leaders use Salesforce industry-specific innovations to drive profitable growth and exceptional service with CRM, AI, Data, and Trust.

6 Initiate Your AI-Powered Banking Service Journey

Join us for a customer-led demo to see how financial services firms are initiating AI-powered service journeys. Learn to transform your service center and operations into an efficient hub with AI.

7 Manufacturing Cloud Salesblazer Spotlight

Learn how a process manufacturer, a frontrunner in sustainable technologies, values the platform to drive end-customer outcomes and why Manufacturing Cloud is part of its journey with Salesforce.

8 The Power of Living Your Purpose with Kerry Washington

Hear how actor, director, producer, and activist Kerry Washington brings purpose to her work, connecting the realms of equality, human rights, and artistic expression.

9 True to the Core at Dreamforce '24

Hear directly from Co-founder and CTO Parker Harris and product leaders as they share highlights from our product roadmap and answer your questions live.

10 Marketing & Commerce Keynote: Build Lasting Relationships

Hear from marketing and commerce leaders on how AI and data innovations are changing the way relationships are built – from ad to advocacy. Explore real use cases and stories that show proven...

11 Dreamforce Live: Trailblazers Drive Customer Success

Recap the big news, latest announcements, and innovations that drive customer success. Hear from Trailblazers, customers, and Salesforce leaders.

12 Supercharge Commerce & Marketing on the Salesforce Platform

Learn how commerce and marketing come together to transform shopping experiences with data-powered personalization – increasing conversion and building lifelong loyalty with customers.

13 Marketing and Commerce at Dreamforce 2024

Power customer-driven relationships with data and AI – the foundation for customer-driven relationships across the full lifecycle.

14 Dreamforce Live: Put Agentforce to Work

Humans with Agents drive customer success together. Learn how. Right here.

15 Admin Keynote Recap

Discover how admins are driving innovation at their companies with low-code tools. Join us as we discuss product highlights and best practices from the admin keynote.

16 SMB and Growth Keynote: Scale Faster with Connected Data

From local shops to VC-backed startups to high-growth businesses and all in between: See how data, AI, and a connected platform scale your teams, and hear how others use Salesforce to grow fast.

17 Architect Keynote: The Future Is Well-Architected

Join us to discover how to use Salesforce Well-Architected principles to revolutionize your AI, data, and CRM strategies. Preview the latest innovations directly from the people who built them.

18 How Growing Businesses Can Prepare for an AI Future

Hear how Salesforce helps growing companies like Grammarly grow faster, and get tips on how all businesses can successfully use AI right now.

19 The Future Is Well-Architected: Keynote Highlights

In the Salesforce Well-Architected keynote, we showed you how to revolutionize your AI, data, and CRM strategies. Let’s break the talk down with a few expert Salesforce architects.

20 Customer Success Keynote: A Path to Success with Salesforce

The future is here and you have big goals. What's next? Salesforce Customer Success and partners can guide you on a path to success with agents and AI. Come to learn how and stay for the happy hour.

21 Public Sector Keynote: The AI Enterprise for Government

Get ready to be inspired and learn how to make the most of the opportunity to build trust and connection with digital solutions that transform customer experiences and bring AI into the flow of...

22 Unlock Success with AI: Insights from Our Experts

How can you achieve your AI goals? Hear from customer success experts on AI adoption challenges, solutions, and actionable strategies. Learn from real-world experiences and transform your journey.

23 The Path to the AI Enterprise for Government: A Deeper Dive

Hear amazing public sector success stories and discover how government Trailblazers are improving service delivery, transforming operations, and building strong trust and connection with customers.

24 Dreampitch: AI for a Better Tomorrow

AI meets impact in this Shark Tank-style event. Listen in as entrepreneurs pitch their AI for Good solutions and get real-time feedback from judges. Then, it's up to you to vote for the winner!

25 Communications Keynote: Grow Revenue as an AI Enterprise

Hear how leading telecoms, BT Group, and Lumen Technologies are boosting profitability by hitting operational and revenue goals with Salesforce. See the latest AI innovations built for telecom.

26 How BT Leaders Boost Business with Salesforce

Learn how BT CIOs find success personally and professionally as leading Women in Technology, BT partners with Salesforce to drive efficiency and reduce churn with exceptional customer experiences.

27 Ayesha Curry on Building Businesses & Empowering Communities

Hear from Ayesha Curry on her experience building businesses to empower and celebrate women and BIPOC creators while providing resources to kids and families to help communities thrive.

28 Commerce Cloud Keynote: Transform AI Insights into Revenue

Join us to learn how today’s business leaders increase revenue and lower costs with AI that turns insights into actions with unified data on the #1 AI CRM.

29 Dreamforce Tonight: That’s a Wrap!

All the innovations, all the announcements, all the news, and all the fun. Right here. Catch up on a magical Dreamforce.

30 A Conversation with Mark Cuban and Marc Benioff

Marc Benioff sits down with Mark Cuban for a visionary conversation about the future of business, health, transparency, and more.

31 Developer Keynote: Build the Future with the Platform

Learn how you can innovate with data, create next-gen apps, and build with scale on the Agentforce Platform.

32 The Social Entrepreneur: Building Business for Good

Join entrepreneurs Zeck, Edward Norton, and Robert Wolfe as they discuss building and investing in companies changing the world for good.

33 Developer Keynote Highlights

Learn how you can innovate with data, create next-gen apps, and build with scale on the Agentforce Platform.

Who's This For

Executives

Access to executive highlights with concise summaries and key takeaways. Stay on top of what matters with executive-delivered sessions revisited based on your priorities.

Tech Reporters

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Attendees

Stay in the Loop – Even if You Miss a Talk. Overlapping sessions? No problem. Access to transcripts and summaries so you can catch up on your own pace, anytime, anywhere.

Analysts

Actionable Insights. Gain valuable insights from Salesforce’s future-facing discussions on AI and business trends. Quickly form projections and market strategies.

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